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Tenant Newsletter 2023- Issue 1

have created an easy read guide on our website on how to reduce condensation. westlancs.gov.uk/housing/i-am-a-council-tenant/repairs-and-improvements/damp-and-condensation.aspx . We would encourage any tenant who discovers signs of damp and mould in their homes to contact our Customer Services team, so

Council tax exemptions

are unsure whether your property falls into one of these categories please get in touch. Unoccupied properties All exemptions listed below are for unoccupied properties. Unless stated, you may not have to pay council tax for as long as each situation lasts. unoccupied property owned, and last occupied

Ash dieback

that these are not mistaken for ash dieback disease. Please visit the Forest Research (external link) website for more information. Reporting suspected cases If you think you have spotted diseased ash trees, please check the symptoms at the Forest Research (external link) website. If you think you

Pest control guidance: Wasps

and finding food, in particular high protein foodstuffs for the larvae such as flies, caterpillars, or spiders. The queen then devotes all her time to laying eggs and by the end of the summer the nest may contain 20,000 or more wasps. In the autumn the new queens and males produced from the nest mate

Ombudsman Services

About the council Ombudsman Services Local Government and Social Care Ombudsman The Local Government and Social Care Ombudsman looks at individual complaints about Councils, all adult social care providers (including care homes and home care agencies) and some other organisations providing local

Tenant Newsletter 2025 - Summer Edition

a home that better suits your current needs. The Council works with House Exchange, a national provider that helps match tenants looking to swap homes. Their easy-to-use website lets you register your property, search for suitable matches, and connect with other tenants. You can visit

Tenant Newsletter 2025/26 - Winter Edition

hope this message finds you well as we head into the colder months. My name’s Louise, and I’m one of the tenants involved in helping shape the services we all use here at West Lancashire Borough Council. I wanted to personally welcome you to our winter newsletter - a round-up of what’s been

FoI: Charges for information requests

Publication Scheme page . Charges for Planning and Building Control information LOCAL PLANNING FEE SCHEDULE – FROM 1st April 2025 Please access the following link for all associated charges Accessing information via this website, by email or in person Accessing information via the website, having

Housing Annual Report 2024/2025 - plain text version

the future of housing services here in West Lancashire. This Annual Report is a reflection of all the work that’s taken place over the past year and more importantly, of the voices, experiences, and feedback of tenants that continue to influence how services are delivered. It’s not just a report on what’s

Relief and exemptions from CIL

, before development is commenced. Failure to do so means that relief cannot be granted. There are a number of other conditions dependent on each type of relief being applied for. You must provide all the information requested. Please see the individual sections for more information. In all cases

Listed buildings

character. This includes internal works as well as buildings and objects within its curtilage. Download a list of all the Listed Buildings in West Lancashire (PDF 463kb) Carrying out work on a listed building When applying for listed building consent to carry out alterations or extensions

Housing Ombudsman Self-Assessment

the Housing Ombudsman Complaints handling code, visit their website . On 1st October 2022 we launched a new Customer Feedback Policy which meets the requirement of the code and incorporates best practice recommended by the Local Government and Social Care Ombudsman, who deals with complaints for other

Downsizing scheme

needs flat (or a ground floor category I or group scheme sheltered property) or £1,000 when moving to a category II property (or a first floor category I or group scheme where there is no lift). In addition to the cash incentive we will provide a paint pack to all applicants qualifying for a move

Station Approach

Approach is situated adjacent to Ormskirk Train Station (external link) . Bus links are also widely available in Ormskirk's town centre. Visit the Arriva website (external link) for up to the minute information. Accessibility Our Parks and Countryside Service work hard to manage and maintain all

Adding a name to a war memorial

at Square Lane, Burscough. His mother, Ruth, died in 1928 and his father, David, in 1936. In later life, possibly after his parents had died, he lived with his sister Hilda in Ormskirk. Sydney enlisted in May 1940 into the Kings Own Territorial Army (service number 3715213) and was in active

Abbey Lakes, Up Holland

found around the waters edge. All year round the site is popular with the local bird life and a wide variety of ducks, geese, swans, and other wetland birds congregate on the lake. The lake was formerly a supply lake for a local abbey and the site has a fascinating history. Abbey Lakes is now a popular

Ruff Wood, Ormskirk

the remains of an old quarry are all that is left of an important site which provided sandstone to build houses in Ormskirk in the 19th century. There are number of wooden sculptures hidden around the woods, how many can you find on your walk around the site? Facilities Car parking Picnic and seating

Stanley Coronation Park, Skelmersdale

are available at Up Holland Train Station (external link) . For bus links, refer to the Arriva website (external link) for up to the minute information. Accessibility Our Parks and Countryside Service work hard to manage and maintain all of our sites to ensure that they are accessible and safe for all

Coronation Park, Ormskirk

connection accessible from near the bandstand Multi-use games area suitable for playing both football or basketball Outdoor fitness equipment available for use free of charge. The equipment is designed to work against your own body weight to allow a full cardio-vascular workout for all major muscle groups

Richmond Park, Burscough

to allow a full cardio-vascular workout for all major muscle groups. How to find us Richmond Park is located within 200 metres from the A59 from Ormskirk to Preston on Liverpool Road S, with close access for cars available via an entrance drive off the B5241 Junction Lane. The park is in close proximity