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I am a Council tenant

partnered with the Council to carry out a tenant survey. Click here to read the frequently asked questions (FAQs) This survey has now closed Contact the housing teams Rents, benefits and money advice Repairs and improvements Housing Safety Compliance Popular tasks Home Contents Insurance Tenancy Fraud

Land charges

Planning Land charges What are Land Charges? Land Charges are any restrictions or legal obligations placed on a building or plot of land. Land Charge Searches form part of the conveyancing process when buying and selling a property and are designed to ensure that people buying properties are fully

FABS - Over 60s fitness classes

Leisure & recreation FABS - Over 60s fitness classes Active West Lancs teamed up with Move It Or Lose It to bring new fitness classes designed specifically for the over-60s classes to West Lancashire to help older adults here live healthier, happier lives for longer. The exercises are suitable

Insurance - Making a Claim

of the incident locus. Lancashire County Council can be contacted on 0300 123 6701 or alternatively MARIO is Lancashire's online mapping service, which shows areas of County ownership. Visit Mario Maps (external link) for further details. Information for claimants If you experience damage, loss or harm

Community Energy

energy. £3.35 million saved on energy bills from the latest activities in efficiency & fuel poverty. 143,000 tonnes of greenhouse gas emissions saved in one year of work by communities. Traditionally, energy has been centralised with large power facilities such as fossil fuel power plants. The country

Council tax rates and bandings

203KB) Download Council Tax Information Leaflet 2025 26 (PDF 1855KB) Planned Spending 2026/27 2026/27 Budget and 2027/28 to 2028/29 MTFF 2025/26 2026/27 £000s £000s Corporate and Customer Services 3,231 2,434 Environmental Services 7,319 7,243 Finance Procurement and Commercial Services 1,652 1,809

Information for leaseholders

Housing Information for leaseholders When you buy a flat from West Lancashire Borough Council (WLBC) you buy a leasehold interest in your home. The council continues to own the freehold. Your lease will usually be for 125 years from the date stated in your lease. Your lease is a legal document

Support to start or grow your business

to discuss any of the business support programmes below, in the first instance please contact the Council’s Business Engagement Team at lets.talk@westlancs.gov.uk Boost; Lancashire’s Business Growth Hub Boost is Lancashire’s Business Growth Hub led by the Lancashire LEP (Local Enterprise

Workforce solutions

, visit the gov.uk website (external link) . Alternatively, contact the Business Engagement team on 01695 712692 or email lets.talk@westlancs.gov.uk . Other useful links Jobcentre Plus (external link) has one of Britain’s largest databases of job vacancies via Universal Jobmatch, and as an employer

Your Tenancy Agreement

can do within the introductory period, for example you cannot: make major improvements to the property swap your property with another council tenant apply to buy your property through the Right to Buy scheme Secure Tenancy: If you have moved from another social housing tenancy or you have

Food Hygiene Rating Scheme

Environment Food Hygiene Rating Scheme Importance of Food Hygiene West Lancashire Borough Council operates the Food Hygiene Rating Scheme. The purpose of the Food Hygiene Rating Scheme is to allow customers to make more informed choices about where they choose to buy and eat food. Food businesses

Council Offices and Customer Service Point (CSP)

to council offices, Ormskirk (external link) Download information about using public transport to visit us (PDF 72kb) Find out about car parking in Ormskirk Please note: Wigan Road/Abbotsford entrance to Derby Street car park is closed to cars. There is a pay and display car park at the council

Affordable Housing

Housing Affordable Housing Find out about affordable housing in West Lancashire, and housing strategy. Strategy and affordable housing development Financial help to buy a home New affordable housing developments – the development challenges Housing surveys and research Housing association

Changes to social housing benefits

was brought in to ensure the amount of benefit available to claimants had a limit. This ensured a maximum amount of benefit was available for most households. This can affect the amount of help you can receive towards your rent. For further information visit direct gov . Side Panels Contact Money

Events and networking

good news stories Making new connections and collaborate with fellow Ambassadors Investing and contributing towards a more successful economy that everyone can benefit from Some advantages of becoming an Ambassador include: High level networking and collaboration Raise organisation's profile Access

Litter

Enforcement Team who look out for littering and fly tipping across the Borough. The officers provide a daily uniformed patrol across the Borough. Our Environmental Enforcement Officers can issue £100 fixed penalty notices for offences like dropping cigarettes and chewing gum or dropping litter

What our tenants are saying about our services...

days and each day the team arrived, explained what work would happen each day and then at the end of each day made sure to tidy up and make sure I was happy with the process. After the team had finished my new bathroom installation on the Monday afternoon, the next morning the surveyor visited

Homelessness Advice & Prevention

Housing Homelessness Advice & Prevention Important Information The Homelessness Advice and Prevention Team works to prevent people living in West Lancashire from becoming homeless. The team provides the following services: Free confidential advice to anyone in the West Lancashire area who

Environmental and Green Opportunities

measures. Use Cosy Homes service finder to see which grants and services are available in your area Cosy Homes - Grants and Funding (External Link) . You can also call the Cosy Homes Advice Team for free advice and help finding the right options for your home. Cosy Homes Advice Team If you want to save

Garden waste collections - your questions answered

areas outside their property and clean up leaves or other vegetation that fall into their garden from nearby trees. The charge is the same for everyone. To reduce the cost, you may wish to consider sharing a bin with a neighbour. If your home doesn't have a brown bin, then you can buy one

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