West Lancashire Borough Council
Council tax applies to all domestic properties, whether owned or rented. It is used to help pay for the local services such as refuse collection, policing, roads and schools. It is collected on behalf of the Borough Council, Lancashire County Council, including Adult Social Care, Lancashire Police Authority, Lancashire Combined Fire Authority and some parish councils.
Council tax links
Council tax balance enquiry
Enter the nine digits of your council tax reference number to find out your balance, band and annual charge. (If your reference number contains any letters, these must be entered as capitals.) No personal information, such as your name and address, is given.
Office opening hours
We operate an appointment based enquiry service for Council Tax at 52 Derby Street, Ormskirk available on a Monday and Friday between 9.30am and 1.30pm. To make an appointment please contact the Revenues and Benefits Service on 0300 790 0381 or email firstname.lastname@example.org. Alternatively you can make an appointment at the reception desk in the Council Offices, Derby Street, which is open Monday-Thursday, 9.00am-5.00pm and Friday, 9.00am-4.45pm.
If you don't need an appointment you can deposit any necessary documentation into the post box at the main Council Office building at Derby Street, Ormskirk and these will be returned to you by post. Alternatively you can email your proofs to email@example.com Please ensure you put your name, address and reference number if known in the subject field.
Revenue and Benefits Customer Satisfaction Survey
Your feedback is important to us and we would love to hear what you think of the service you have received. If you could take a few moments to complete our Customer Satisfaction Survey, we'd really appreciate it.
Council Tax Privacy Notice
We will handle any information provided to us in accordance with our West Lancashire Borough Council Council Tax Privacy Notice (PDF, 36kb)