West Lancashire Borough Council
Council tax applies to all domestic properties, whether owned or rented. It is used to help pay for the local services such as refuse collection, policing, roads and schools. It is collected on behalf of the Borough Council, Lancashire County Council, including Adult Social Care, Lancashire Police Authority, Lancashire Combined Fire Authority and some parish councils.
Hardship payments for working age customers in receipt of Council Tax Support 2020/2021
As part of its response to COVID-19 The Government has announced that working age people receiving council tax support will receive hardship up to £150.00 towards their council tax bill for the financial year 2020/2021. If you are already in receipt of council tax support you do not need to do anything, the hardship will be applied against your liability for the remainder of the financial year, after the application of any relevant discounts, exemptions and council tax support. Where the liability for the remainder of the financial year is less than £150, the discount should be applied to bring the liability down to nil.
Council tax links
Council tax balance enquiry
Enter the nine digits of your council tax reference number to find out your balance, band and annual charge. (If your reference number contains any letters, these must be entered as capitals.) No personal information, such as your name and address, is given.
Revenue and Benefits Customer Satisfaction Survey
Your feedback is important to us and we would love to hear what you think of the service you have received. If you could take a few moments to complete our Customer Satisfaction Survey, we'd really appreciate it.
Council Tax Privacy Notice
We will handle any information provided to us in accordance with our West Lancashire Borough Council Council Tax Privacy Notice (PDF, 36kb)