Coronavirus

The UK is currently experiencing an outbreak of Coronavirus (COVID-19). You are advised to keep yourself up to date with information about the latest spread of the virus and health guidance issued

West Lancashire Borough Council wants to assure local people we have flu policies and business continuity plans in place to deal with the pressures presented by Coronavirus. We are constantly reviewing our plans and services against the daily guidance we are receiving from the Government. 

We also continue to receive updates from Public Health England and we are in regular contact with the Lancashire Resilience Forum. The Council will share and signpost key messages and advice across our website and social media to keep local people informed and safe in the coming months.

Lancashire Local Resilience Forum has the primary responsibility for planning for and responding to any major emergency, including a pandemic, in the county.

Please click on the relevant links below to find out more information;

Changes to West Lancashire Borough Council Service Delivery

There are some council services that are currently suspended until further notice.

  • Customer Service Points: We are currently using our staff to support our essential services. As a result our customer services points at the main Council building, Derby Street, Ormskirk and the Concourse in Skelmersdale are now closed until further notice. Please help us to support you, by accessing non-emergency services online which are available 24 hours a day
  • Bulky Waste Collections: Due to focussing our resources on priority services, we are suspending all new bulky waste collections until further notice. Any current bookings will be completed but no new bookings will be accepted.
  • Leisure Centres: All West Lancashire Community Leisure Trust-run leisure centres have been closed following Government instructions regarding Coronavirus. These are: Banks Leisure Centre; Burscough Fitness and Racquets Centre; Nye Bevan Pool, Skelmersddale; and Park Pool, Ormskirk as well as the golf course at Beacon Park
  • Pest control: We are suspending all pest control bookings until further notice to help us focus our resources on priority services.
  • Grounds Maintenance: We will be delivering a reduced service and areas will be unmaintained for longer periods of time than usual. We would like to ask residents not to contact us during this time to enable us to dedicate our resources.

Other West Lancashire Borough Council Service Changes

West Lancashire Borough Council Housing Repairs

Following the latest Government measures to prevent the spread of coronavirus, the West Lancashire Borough Council Housing Repairs Service will now be delivering emergency housing repairs only for the foreseeable future. No new non-emergency bookings will be accepted. The definition of emergency and non-emergency housing repairs can be found in the West Lancashire Borough Council Tenants Handbook (PDF 2MB)

If any West Lancashire Borough Council tenants contact us with a non-emergency housing repair, they will be asked to call back in 3 weeks' time.