West Lancashire Borough Council

Energy Rebate claim form update 29/07/2022 5pm:
We have now resolved the issue with the online rebate form. If you submitted your application before the issue occurred, you do not have to re-submit the form. Thank you for bearing with us while we fixed the issue and we sincerely apologise for any inconvenience caused. Apply for your rebate here

Civica Pay - Essential Maintenance 9 & 10 August
Our external supplier, Civica Pay, will be undertaking essential maintenance between 21:00 and 22:00 on both the 9 and 10 August. Some online services where payments can be made may not be available during this time and we apologise for any inconvenience caused.

Energy rebate payment: UPDATE 18/07/2022
Thank you for your patience while we have been working towards issuing the £150 energy rebate. We now have an update on payments for non-Direct Debit customers which you can view here: Find out more about the £150 energy bill rebate

Household Support Fund:
The household support fund has now reopened for applications. Find out more here: Household Support Fund applications

Council Tax, Housing Benefit and Council Tax Support:
Need some advice regarding Council Tax, Housing Benefit and Council Tax support? You can speak to one of our advisors by calling 01695 577177

Support for Ukraine: Information