West Lancashire Borough Council
If you are a Council tenant, please take this opportunity to have your say on our Tenant Satisfaction Survey
If you are calling us to pay a bill, remember, you can do this online at westlancs.gov.uk/payabill
Council Tax, Housing Benefit and Council Tax Support:
Need some advice regarding Council Tax, Housing Benefit and Council Tax support? You can speak to one of our advisors by calling 01695 577177
Cost of Living Support Hub: Here you can access a range of support that is in place across the Council and wider organisations to help plan for winter.
Customer Feedback - do you have a view on our services, want to make a complaint or give a compliment to our teams? Our Customer Feedback Policy has been introduced to make it easier for you to give your feedback. Read more about our new policy here
Click here to find out more about our Voter ID Consultation
The next Council meeting is the Planning Committee - Thursday, 16th March, 2023 7.00 pm Council Chamber, Derby Street Offices

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Latest News
- West Lancashire Borough Council reveals transformational vision for Beacon Country Park
- Spring may be here, but we know winter money worries are still being keenly felt
- Voter ID Consultation
- Thinking about becoming a councillor? Join our Candidates Briefing
- Communities invited to share their thoughts on exciting plans for new Wellbeing & Leisure Hubs
- Tenants can have their say in Tenant Satisfaction Survey
- Ashley Dalton elected as MP for West Lancashire
- Date announced for West Lancashire By-Election
- West Lancashire Borough Council to review dog control policy
- Council approves plans to pause Beacon Golf Course and to explore a new leisure offer for the area
- Borough's businesses are streets ahead
- West Lancashire Borough Council continues its commitment to stand against domestic violence
- Council issues almost £9m of funding to help with cost of living crisis
- Be a Bright Spark this November!
- New gift card to help drive economic recovery in West Lancashire
- West Lancashire Borough Council successfully agrees budget to maintain services and foster prosperity
- More...