West Lancashire Borough Council

UPDATE 18/11/2025 4.20PM. Due to the global Cloudflare outage, you may experience intermittent issues with some of our online systems. We hope this will be resolved quickly and apologise for any inconvenience caused.

Household Support fund: Click the link to find out more information  

Our Tenant Satisfaction Survey is Live. If you are a council tenant, get involved here.

Need help paying your rent? Click here to find out more about Discretionary Housing Payments

Customer Feedback - do you have a view on our services, want to make a complaint or give a compliment to our teams? Our Customer Feedback Policy  makes it easy for you to give us your feedback. Read more about our policy here

Your Customer Account - click here to register or access your self-service customer portal

Lancashire County Council (LCC) provides a range of services in West Lancashire, such as repairing roads, recycling centres and library services. You can find out more about these services here.

The next meeting is the Policy & Resources Committee on Wednesday, 19th November, 2025, at 7pm in the Committee Room at the Council Offices, Derby Street, Ormskirk.

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