West Lancashire Borough Council

IMPORTANT NOTICE: The Council is aware of the global outage Microsoft is experiencing. We are working closely with our IT providers to monitor the situation. Customers can still access services as normal online through your customer account and by calling the customer contact centre. 

Please be aware that emails are currently affected by the outage so you may experience a delay in receiving a response while this issue is ongoing. 

Customer Feedback - do you have a view on our services, want to make a complaint or give a compliment to our teams? Our Customer Feedback Policy  makes it easy for you to give us your feedback. Read more about our policy here

Your Customer Account - click here to register or access your self-service customer portal

Lancashire County Council (LCC) provides a range of services in West Lancashire, such as repairing roads, recycling centres and library services. You can find out more about these services here.

The Crisis and Resilience Fund - Applications are now open, click here for more information.

Do you need this website translated into a different language or wish to use accessibility tools? Click on this icon at the top right of the page:

To find out more about specific services, please use the tabs at the top of this page or the menu below